FAQ's

1. Do you offer Cash on Delivery (COD)?

Yes, we offer Cash on Delivery (COD) across India. You can choose this option during checkout.

2. Is shipping free on all orders?

Yes! We provide free shipping on all orders across India. No hidden charges.

3. How long will it take to receive my order?

• Prepaid Orders: Delivered within 3-5 business days.

• COD Orders: Delivered within 5-7 business days (subject to order verification).

4. How do I track my order?

Once your order is shipped, you will receive an email and SMS with a tracking link. You can track your order through our website as well.

5. What is your return policy?

We accept returns within 5 days of delivery. The item must be unused, in original condition, and with all tags intact. To initiate a return, contact our support team at talibalam2015@gmail.com.

6. How can I contact customer support?

You can reach us at:
📞 +91 8860041786
📧 talibalam2015@gmail.com

7. Do you offer exchanges?

Currently, we do not offer exchanges. However, you can return the product and place a new order.

8. What if I receive a damaged or incorrect item?

If you receive a damaged or wrong product, please contact us immediately with photos at talibalam2015@gmail.com. We will resolve the issue promptly.

9. Can I cancel my order after placing it?

Orders can be canceled within 12 hours of placing them. After that, the order will be processed and cannot be canceled.

10. What payment methods do you accept?

We accept all major credit/debit cards, UPI, net banking, and COD.